[Resolved] Airtel — Cheating from Airtel and disconnected outgoing calls | |
Dear Sir/ Madam, Its regarding my mobile number [protected]. I was offered to give plan of rental 499 monthly but instead I had been given a plan of rental 549. At the time of paying bill when I realized and called customer care executive; she was asking me to show proof and that's too in very bad manner. When I tried to port out from Airtel due to extra charged taken by Airtel, I received call from customer care [Service change order no 54038054] and I was offered a discount of 100 rupees per month since when I have taken plan. So I paid pending bill after deduction 200 rs for 2 months. Now again I have received bill amount without any relaxation and also my outgoing call has been blocked without realizing Airtel's own mistakes. I believe, its clear case of cheating which Airtel is doing and to get demand which is not genuine Airtel is blocking my outgoing calls. Was this information helpful? | |
Jul 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 30, 2017 Airtel Customer Care's response Dear Aalok, This is with reference to your post, dated 29 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 06, 2017 Airtel Customer Care's response Dear Aalokwar, This is with reference to your post dated 29 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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