Airtel — Cheating my money

Dear sir
I am ABDUL RASAK
My Airtel number is [protected]
Me to recharge this number at 13/03/2022
01:23 am my fedmibile application . translation id is,[protected] recharge is successful my money is debited my account 209 rupees but plan is not active .bme called Airtel customer care and he telling 2/3 days after refund this rupees but not refunded after 3 days again called customer care executive and he telling 9 days after refunded but not refunded.. again called customer service.andbhe telling company not provided refund option you going your bank and tell her refunded this. What I do this problem .sir please