[Resolved] Airtel — Cheating: Not refunding the amount for failure broadband connection

ankur07090

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122017

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 29 JAN 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.

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Mar 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Feb 02, 2017

Updated by ankur07090 Today got the call and they now said due to technical issue they had not processed and again extended the date by 16 FEB 2016.
Guys do suggest how to process complain in Consumer Forum. Now I will legally file the case in Consumer Forum.
Please suggest.

Feb 02, 2017

Updated by ankur07090 Very pathetic service and not refunding the money...:(

Verified Support

Feb 05, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 29 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Comments

anvar4ever

i had same problem.

ankur07090's [Complaint's author] reply, Feb 2, 2017

Please share this issue on social media so other innocent people must be aware of this scam.

ankur07090

from Gurgaon, Haryana

They are not returning money and again extending the date. I am not able to understand that why they are not processing the NEFT even after 1 and half month.
Very pathetic service.
Guys seriously don't pay in advance otherwise they will not return the money.
Better use another service provider.