[Resolved] Airtel — Cheating on Postpaid Bill Plan | |||
Hi, I am working in MNC Company and availed Airtel H32 CUG 150 plan on 26th Mar’14. During the commitment the roaming charges for both Incoming & outgoing calls as per the above plan is 0.60/min and this confirmation I have received through SMS also from Airtel. But the 1 st month bill is generated and received through email. The above committed plan is not reflecting in bill. The roaming charges mentioned is incoming 0.75/min & outgoing is 1.0/Min. When I had called to customer care they are not ready to accept this and they are saying the plan got changed more than 1 month and are not ready to revise it as per the commitment. This is totally cheating to customers. Please help out to me and take the necessary action on the service provider. If you need any necessary information I am ready to provide the same. Regards, Shrikant [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi, I am Raman using the airtel number [protected] post paid for last 3 years. I don't see any issues with the bills before last two months. Since last two months they added some bills on internet usage even if i not used that much amount in a day. They are earning in this cheating way from customers. There is no proper response from customer care also and they have been trained to support this company cheating. Please help me out to fix this issue.
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This is with reference to your post dated 10 April 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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