[Resolved] Airtel — Cheating through unlimited calling plans, hidden limit 1200 min/week | |||
I had recharged my airtel number with rs 399 on 14th april. This plan was offered by airtel on my number. It offered unlimited call and 70gb data for 70 days (1gb data/day). But many times i got charged for calls, i shocked and called to customer care to know what is the reason. She replied, "we have limit for all unlimited calling plans is 1200 min/week, after you will charge basis on normal calling plan till next week" Great, never explain your hidden terms with clients and deduct charge for what you want. A good company lied with the customer, why you are saying it's unlimited when it is not? I'm going to forward the same copy with trai. Was this information helpful? | |||
Jul 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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