Airtel — Cheating to customer by sending fake recharge plans

Address:

Baramulla, Jammu and Kashmir

Sir... After getting repeated message regarding 3G data plan of Rs 499/- 4G, 3G data 28 days from airtel ..I recharged the plan on my no [protected] on 31 Oct 15.(Tran ID -[protected], however I got the plan of 1PPS..for 28 day (just think sir what am I a mad man to recharge Rs 499/- to getting such a stupid plan ?) . I enquired customer care and asked to refund the said amout. However they refused and telling that no such plan existing. Sir whenever I off my deta connectivity and still I getting the same message ..recharge Rs 499/- 4G, 3G data for 28 days...