Airtel — Club business

Address:	234
Website:	Nil

Please I subscribed to Airtel club business on the 8th of October around late in the evening.I received an immediate response:An error occured while processing your request.But my 1000 naira was deducted which was the maximum service on the package, that I intended to subscribe. I was given a four- digit CUG ID which I confirmed from customer care agents. Each time I tried to accept members like I used to do, there comes am sms:Sorry you do not belong to an active CUG.
Please this is not what customer care agents can do. They will only fill in their Remedy CS application & nothing is being done eventually.I am a software expert engineer & computer scientist.Please trust me when I say it is a technical fault I am not skeptical about it.I will be grateful if this issue can be resolved for me.My no:[protected].Thank you in advance.