[Resolved] Airtel Company — Billing fraud since three months | |||||
Hi, Since past two months airtel is charging me false bill and telling that I exceeded the internet data usage. This month I though of tracking my data usage. I asked them the justification but they did not have any proof for the same. I took a data plan of 1GB. My billing cycle is on 8th of every month. Till 7th nov, 12:23am my data usage was 887MB and suddenly while sleeping in night it increased to so much that they messaged me on 7th Nov, at 2:18am -"I am about to consume my data usage of 1GB". I saw the message in morning around 7am as soon as I woke up. I immediately closed my mobile internet. Still they charged me 1173rs extra in my bill for internet usage. I have all proofs against them. I am attaching the track of my data usage as well here. I request you to please take action against airtel as they are doing fraud. It seems that, aritel has recently started charging people with high bills to compensate their cost for their new 4G product. They don't even realize their long term losses might leave to closure of company! Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 13 November 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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