[Resolved] Airtel — Complaining about the porting service | |||
I have opted for Porting my Number [protected] from idea to Airtel. I had received my UPC and it got successfully processed on 9-May-2017. I received an sms saying my Porting will take place on 22-May-2017 . Now after my previous network is gone on 20-May-2017 and I insert the new Airtel 4G Sim card in my phone, I am not being able to make outgoing or incoming calls on the new sim Nor even on the old sim. I am stuck without any network connection in my number. This is absolutely a nightmare and a situation that cannot be accepted..i asked for help from the customer care 121 and the store where i got the sim but no one help me..my new sim no. Is[protected]U Was this information helpful? | |||
Jul 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 25, 2017 Airtel Customer Care's response Dear Ms. Verma, This is with reference to your post, dated 25 May 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 28, 2017 Airtel Customer Care's response Dear Ms. Verma, This is with reference to your post dated 25 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 10, 2017 Airtel Customer Care's response Dear Ms. Verma, This is with reference to your post dated 25 May 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment