Airtel — complaint about airtel dth

venkatachalam subramani

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560093

Hi,
I was not used airteldth from nov 2016 to nov 2017 (Was out of town) then i got sms offer saying recharge for rs 999 for 1 year and continue same as your previous. I did a bundle and everything was fine until 4th jan 2018. Suddenly they stopped all my sun network channels and i called customer care. They are saying it's not part of your package, pay 66rs extra per month to continue the service. Also, customer service is very rude.
Before i recharge it was showing all the channels, after some days they stopped some channels and pay extra, it's like cheating to pay extra for those channels. Need the solution for it?

Was this information helpful?

No (0)

Yes (0)

Airtel customer support has been notified about the posted complaint.