Airtel — complaint about network while calling

On 23rd march post 8pm, when i was in aurangabad, i had stopped recieving or could not dial any contact from my airtel number. I was travelling alone and i really needed to contact the cab to go as it was night time. A harrowing experience for me, i got so scared because till 11 30pm my airtel sim was dysfunctional. You do not deserve airtel to be a telecom company. I have screenshots to show how desperately i was trying to contact different numbers from my airtel sim, but all in vain. I dont even know this complaint would be seen by anyone or not.