Airtel — complaint about non-refunding of two time recharge

Address:600095

I had recharged online on airtel prepaid recharge website which was unsuccessful yesterday morning at 5.24am but rs.448/- got debited from my account. I thought it would get refunded so i recharged again which was successful and rs.448/- got debited again. After half an hour i got a sms saying recharge done for the second time. When e-mailed regarding this issue, they say amount cannot be refunded.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

They credited balance for the deducted amount.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54509
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information