Airtel — Complaint against 3G service

deepakg_10

from Ghaziabad, Uttar Pradesh

Address:

Udaipur, Rajasthan

My airtel number is [protected] and using as 3G modem, but i am very happy to tell u that u never give me 3G speed, i always get speed up to 40kbsp... gr8 jobs guys... I try to complaint this issue on customer care, i got reply that they are sending some people at home or sending config detail on my number or tell me some settings, but i did nt get speed more than 50kbps. i recharge my number with 655 or 599 rs amount for 3G but never get 3G speed. I am loosing my control so plz solve this issue else i will stop this service.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Deepak,

This is with reference to your post dated 07 May 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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