[Resolved] Airtel — Complaint against first recharge not done after more than 10 days

Aryan Ray

from New Delhi, Delhi

Address:

110080

I had purchased airtel new no. On
24th March 2017 i.e. [protected]. All things like payment, verification, etc are done properly and number also activated timely but FRC ( First Recharge) from them is still pending..
Because of this I m practically handling very much problem.
I m requesting to solve this problem as soon as possible so that I can use my number free of mind.

Thank you,
With regards
Mukesh Roy

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May 18, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2017

Airtel Customer Care's response Dear Aryan,

This is with reference to your post, dated 8 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Apr 17, 2017

Updated by Aryan Ray I m updating some points from earlier complain so please take a review of it.
I had purchased airtel two new no. From employee Mohd Kayumm (employee code- D27726) On
24th March 2017 i.e. [protected] and [protected]. All things like payment, verification, etc are done properly and number also activated timely but FRC ( First Recharge) from them is still pending..
I have conversation with him also before two days and he told me that I deposit all money to senior or TL( sales head- Rahul dixit, Abhishek ghosh. TL- sushil ) and many times asking for it but they are not processing your recharge.
Because of this I m practically handling very much problem.
I m requesting to solve this problem as soon as possible so that I can use my number free of mind.

Verified Support

Apr 17, 2017

Airtel Customer Care's response Dear Aryan,

This is with reference to your post dated 8 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd