[Resolved] Airtel — Complaint bill being charged even after raising a complaint | |||
I have a airtel 4g modem my modem is not working since december I have sent mails to them and complained about it moreover after calling them and raising a complaint about this I also informed them to stop my service they are harrsing me and charging me every month since December I have also received a confirmation about stoping my service they are also not ready to accept anything and talking very rudely with allegations of not paying the bill whereas I even told them that I am willing to pay december months bill but they want me to pay the full amount and that to the amount for what I have not got any service. Was this information helpful? | |||
Aug 25, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 25, 2016 Airtel Customer Care's response Dear Mr. Sachdev, This is with reference to your post dated 25 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2016 Airtel Customer Care's response Dear Mr. Sachdev, This is with reference to your post dated 25 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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