[Resolved] Airtel — Complaint No.[protected] regarding shifting of Airtel Account No. 16588187 broadband | |||
I have raised a request with Airtel for transfer of my broadband connection No. 16588187 on 27th May 2015 ( Request ID[protected]. Me and my husband are calling them on a daily basis with Airtel Customercare and their Senior executives. Inspite of repeated calls on a daily basis no action has been taken yet. We were told that the TAT is of 5 days and today is already 9 th June 2015 ( already 12 days over) and still no action has been taken Was this information helpful? | |||
Nov 1, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 09, 2015 Airtel Customer Care's response Dear Ms. Gupta, This is with reference to your post dated 08 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Rakesh Kumar airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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This is with reference to your post dated 8 June 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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