Airtel — Complaint on Bill for Mobile Number: [protected], airtel Account: [protected]

Address:

Hyderabad, Andhra Pradesh

Hi Team, Please find the attached bill in pdf and got huge bill this time. I need clarification on this. When I called customer service executive this morning around 11.55 am and he was unable to tell me the reason. I asked why such huge bill on internet when I hardly use this number at home and always we use wifi which is BSNL board band and we switch off mobile internet always. Then he says it fault of mobile device. What’s going on and also when I demanded need to speak to manager he says am senior and it takes 24 hours to connect to manager. I need complete details why I was charged such huge bill when compared to my previous two years bill. I am not going to pay single amount unless I get a clarity on this. Also, once it is clarified I would like to disconnect this number and will recommend to our facilities manager not to allow air tel guys into our campus. Thanks, Vamshi