[Resolved] Airtel — Complaint regarding disconnection of my mobile services-[protected] | |||
Respected sir, I undersigned mr vishwas popat more, i have received a notice dated 11/4/2016 from bharati airtel ltd under the subject that complaint regarding unsolicited communication from my mobile no-[protected], further contended that on 4th april 2016 an alleged unsolicited communication received from my mobile no by the someone dnd registered subscriber and therefore due to alleged violation of the tcccp regulations my mobile no is disconnected . I say that on 4/4/2016 i never send any msg or communication to any dnd registered subscriber, i had already called to bharati airtel ltd for clarification of the above said notice, thereafter information was received from bharati airtel ltd that some unsolicited message has been sent from my no, and discription given by the airtel company regarding the said alleged unsolicited message, after going through the contents of the message which has informed by them, i am not concerned with the said alleged message and the said alleged message is not relating to my day today affairs, and further informed me that bill of my mobile connection will be finalised and issued after 21st april 2016, there is no any fault on my part, the day to day transaction depends upon my this contact no, therefore i am sustaining huge loss. Hence it is my humble request to you, be please reconnect my mobile services. Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 15, 2016 Airtel Customer Care's response Dear Mr. More, This is with reference to your post dated 14 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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