Airtel — Complaint regarding NUMBER PORTABILITY PLAN

udit.gupta0028

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

I am Udit Gupta with mobile number [protected]. Few days back, I had requested to port my number from Tata Indicom to Airtel. Your executive Mr Monish with mobile number [protected] called me and asked my requirements and as per my requirements, he gave me some plans. As per our conversation, he said in RS 399 I will get 800 LOCAL AND STD CALLS WITH 300 SMS AND 1.5 GB OF DATA. But now I am very surprised to see that after portability I got only 600 MINS AND 1 GB of DATA. Now even he is not taking my call. After getting frustrated while calling again and again from last 3 days, I have been totally disappointed. This is really unexpected and surprising for me from such a reputed company like AIRTEL. Please activate my plan as he told or give my money back.

Was this information helpful?

No (0)

Yes (0)

Airtel customer support has been notified about the posted complaint.

Related Airtel reviews

View all 54508 Airtel Reviews

Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Gupta,

This is with reference to your post dated 8 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd