[Resolved] Airtel — Complaint regarding poor coverage

skyrabbit64

from Kyelang, Himachal Pradesh

Address:	Pathankot, Punjab, 145001
Website:	WWW.airtel.in

I am staying in mamun cantt
I had given a complaint of poor voice and data coverage. I was given false promises by mr mahajan an airtel employee that coverage will be good and there is 4g coverage here then he said it's actually 3g platinum
The complaint number reference no. 69986804 was given and i was told it will be resolved
The guy on the helpline who took the complaint acknowledged that voice was not clear
Some foolish messages were sent to me saying someone tried to call but couldn't get through and today without anything being done on it they said the issue has been resolved
This transparency nonsense is all bull
Please spend more money in putting towers than making some crap advertisements
Find my details from the complaint number

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 28 June 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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