Airtel — Complaint regarding poor network with call breaking network.

Address:

Neelam Bata road Faridabad

To the Nodal officer or regional manager, myself Pratap Singh Rathaur and I am using two numbers of your company. The number [protected] is being used since 2003 and another [protected] since 2018. Since Oct 2018 both numbers were in postpaid and later on I in Oct 2020 I changed both numbers in prepaid mode and i.e. the day the network of your operators is very much cheap and call breaking with breaking sound of callers and receiver. On dated[protected] I visited your customer care neelam bata road where one attendant namely Miss or Mrs Kajal advised me to change the sim. On advise of the said attendant I changed both the sims as the new sims but the condition of service is same as it was previous after expences of Rs. 50/- for new sims. Yesterday I also visited to your above said CC office and narrated the problem to miss Kajal and also requested to lodge my complaint, but she denied to lodge my complaint on excuse of mode of complaint. Now I myself searched your website and lodging the complaint to unusual behaviour and misguidence from CC office attendant. I think when I pay my money to you for better service and the service is poor with the continuity after paying the money then why I should be remain with you ? Would you call to me to solve the issue ?