[Resolved] Airtel — Complaint Regarding Prepaid Airtel SIM blocked [protected] | |||||
This is Manas here. My Airtel No. [protected]. I am using this SIM more than six months. On 27th of April my phone no is not working. When I spoke with Airtel customer care they said SIM blocked because of I am not using this no. last 90 days. I am attaching the screen shots of SMS that I received from Airtel recharged Rs. 349 on 20th of April. My SIM blocked on 27th Of April. Why my SIM is blocked? Airtel customer care also advise go to any nearest Airtel store to get duplicate SIM. When I ask for duplicate SIM at Airtel store they said SIM is dead. So they can not provide new SIM. You tell what should I do now? My other phone no. for contact: [protected] Was this information helpful? | |||||
Jun 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 29 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 04, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 29 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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