[Resolved] Airtel — Complaint regarding WIFI connection | |||
Hi, I have relocated from Hyderabad to Chennai and my flat is located at Door No-401, Amity apartment, Helios city, Padur (Kelambakam). I have applied for WIFI connection last week Thursday (30th Oct) and 1000rs installation charges are given to the airtel representative and till now I din’t get any updates from your Airtel and no further proceedings. Your representative committed that I will get the connection next day and now I realized that all as fake promises. This is deeply frustrating for me since I am working from home and in need of Internet connection badly to proceed with my work. I believe my area comes under thorapakkam airtel office and manager who is taking care of process is Saravanan. The representative name is chandru and his number is [protected] & manager name is saravanan([protected]). Please do the needful to return my money back and I don’t need the connection any more. Thanks, Bharath kumar [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Kumar,
This is with reference to your post dated 06 November 2014.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 06 November 2014.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 06 Nov. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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