Airtel — Con billing

Address:New Delhi, Delhi

I received a staggering amount of bill for Rs 5805.88 for the bill plan of Rs. 999 shown as due from the past month i.e for June 2015. I'm using this number since past a year and never had a complain to them but recently I placed a port request to switch from airtel postpaid to prepaid. Since then they decided to show this dubious amount of Rs. 5805.88. I've the screenshots of all the payments I made since I brought this number and I also have my bank statement standing my claim. I always paid my due and also the late fee. For the month the bill was generated, 426.72 MB of data left so there is no question of data overusage, there's no VAS for my number. A total bill of Rs.14-1500 is what is expected from the previous month. I, now, would like to ask airtel to stop conning me and help me in paying my actual withstanding bill.
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Airtel customer support has been notified about the posted complaint.
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Dear Mr. Chauhan,

This is with reference to your post dated 10 July 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Mr. Chauhan,

This is with reference to your post dated 10 July 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
first, I registered this complain to your customer care on 11th July around 12.30 A.M, and today is 14th July but they haven't solved anything except blaming me for internet overusage.
I've mailed you details with Account Number: [protected], also I've attached the required screenshots and comments to prove there's something wrong with this bill. Please look into the matter asap. I've to port this number to prepaid or else I'll have to disconnect my services.

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