[Resolved] Airtel — Connection activation request | |||
My name is N.Vijaya Bhaskar reddy. My airtel postpaid number is [protected]. I recently had a call from an airtel customer care sharing some information about my bill of rupees 2, 190/-, saying that i[censored] pay the bill now we'll reduce the amount by 500 rupees on total bill orelse your connection would be lost. Then, i immediately paid rupees 1, 000/- and got my suspension released. Again after two days the airtel people(the other lady) called me saying that rupees 300/- only will be reduced and you need to pay the remaining due within 8th july 2017. So, now my balance due is rupees 1, 190. Now, i moved to my near airtel express and paid rupees 890/- as they said that rupees 300/-will be reduced. There the lady said that they'll provide my connection back within 4 hours of my payment. And now, its been 24hours since i paid my balance, but there is no activation of my airtel postpaid number [protected]. Now, i'm here with a query whether when will my number get activated? Waiting for your reply. Was this information helpful? | |||
Aug 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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