Airtel — Connection not activated.

Address:Gurgaon, Haryana

Hi, I bought a Airtel WiFi dongle on 8th July. Dongle was delivered to my office but Guy who delivered it, didn't give me connection number (10 digit sim num). So my concern is that i don't have the account no so that i can make inquiry for my connection and my connection is still not activated, as they said it will be activated from 24 hrs to 72 hrs. I took connection as on my some personal urgent requirement and I am still waiting to be activated. I have also contacted the person 'Jatin' who has provided me the dongle, but every-time response comes like it will be activated today. And now they are not picking up the phone. Attaching the receipt that was provided at time of taking connection. Requesting you to please understand my problem and take action at high priority. Regards, Vipul Goyal Blackrock Ltd [protected]
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Dear Vipul,

This is with reference to your post dated 13 July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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