[Resolved] Airtel — conversion of airtel postpaid into airtel prepaid | |||||
Hello, It is to inform you that i sheikh ashad holder of the mobile no: [protected] want to convert my post paid into a prepaid for which all the required noc was provided to airtel store 31, park street area, kolkata, west bengal 700016 but they have refused to convert it into prepaid and told me to do it from my home circle durgapur. Even though i have submitted with all the required documents along with port number to convert it into prepaid on 15/07/2017 at airtel store, nachon durgapur, ananda gopal mukherjee sarani rd, bhiringee more, benachity, durgapur, west bengal 713213 but still it was not done. Customer service is telling me that i can convert it into pre paid but airtel store department refusing me to convert it into pre paid. Please resolve the issue on priority. Was this information helpful? | |||||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 02 August 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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