[Resolved]  Airtel — convert my 3g to 4g..still 4g data not activated

Address:Bhilwara, Rajasthan, 311001

Just coz of good offers i converted my 3g sim number - [protected] to 4g..after 1 month i recharged on this number availing offer 244 rs - 1gb/day for 70 days.. and nowni get to know that only 3g connections are coming no 4g..wtf is that...i converted the sim months ago still no 4g service is activated... what is with airtel.. in this really competitive environment no valuw for customers money.. i was using jio.. i only. recharged on airtel for 2 reasons.. jio 1gb was not sufficient and airtel offer was nice... and now i cant even use that offer.. help me ASAP airtel.. i am so tired o[censored] guys
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Sep 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 24 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Aug 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Aug 18, 2017
Updated by aman nawal
4g signals came but speed and stability sucks... jecrc university jaipur seetapora industrial area.. thats my location
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