[Resolved] Airtel — Corporate Offer CUG Airtel

murugan36

from Delhi, Delhi

Address:

Chennai, Tamil Nadu

Hi, I recently applied for prepaid to postpaid conversion of My AIrtel number [protected] through ABC enterprises Chennai under corporate offer of Rental 199(Mega delight CUG 199 Plan). Intial plan as tod by them is 600 minutes free talktime for local mobiles and a Prepaid Airtel number can be added as CUG.But after getting the application form now they say only postpaid numbers can be added in CUG. This is PURE cheating by Airtel Dealer/Representatives and Airtel also seems to encourage them Service has been stopped on my Prepaid number, But my post paid Sim not activated.Customer care executive says Address mismatch(Even though i gave xerox copies of address properly and also received verification completed SMS.(They called me yesterday and checked the address) Now i am asked to go to Airtel Relationship center by customer care All my financial transactions are blocked because of this

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Jan 2, 2017

Complaint marked as Resolved

Verified Support

Dec 13, 2013

Airtel Customer Care's response Namaste Murugan,

This is with reference to your post dated 12 Dec. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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