Airtel — could not send the port message for mnp

Address:

Chennai, Tamil Nadu

Hi team,

After the recent changes regarding the monthly recharge of 35 to increase your website I was not comfortable with Airtel network and so I thought of porting my number to jio.but when I try sending the port message to 1900, I could not send it.i think Airtel is disabling the port messages..could you look into ASAP and resolve