[Resolved]  Airtel — Coverage issue

Address:627652
Website:coverage issue

Dear sir,

Reminder of my previous mail dated oct -6-2015 and ticket no [|bal|ref21003386|] grivance mail regarding coverage issue . Still no technical person reached the site and solved the problem .
The village people are still suffering from your network as voice calls and data service are unable to process . I request you solve the problem at the earliest

In my village [location 8.409307, 77.846583] more than 650 peoples
Using airtel over a decade, but now all complaints airtel due to poor coverage
Issue.Already our people informed district airtel representatives ( zsm &tsm
).But they are didn't take any action.So now lot of peoples are plan to migrate
To other service provider.But i like airtel network from my childhood. I am one
Of well wisher of airtel. So kindly concern about this matter, please do
Needful.

Note:
Tower location 8.405258, 77.830249 ( vijaya achampadu )

1. Location where you are facing the issue, do mention if any landmark nearby- around 500m on the lattidute and longitude of 8.409307, 77.846583, and landmark is csi st john's church, (It is center point of our village)

2. Since when are you facing the issue- last 2 months

3. Number of signals on your phone (0, 1, 2, 3, 4 )- mostly '0' or else '1'

4. Alternate contact number so that the team can reach you- [protected], [protected]

5. Sample number from which you are unable receive the call-, [protected], [protected], [protected]
My email id [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 23 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 26, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 23 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information