[Resolved]  Airtel — Credit just vanishing without justification

Website:www.airtel.in

Hello
This is about nr [protected].
Done a recharge just 2 hours back, had a credit of nearly 108 inr.

Recharge done on[protected]:31pm, mrp:rs50.00, pf:rs3.00, stax:rs6.52, talktime:rs40.48, bal:rs107.81 transid[protected].

I'm wondering how now, without doing any calls, i'm down to 13 rupees.
I am tired of these thefts and i'm considering changing phone company.

Please advise where the credit vanished.
Was this information helpful?
No (0)
Yes (0)
May 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2017
Airtel Customer Care's response
Dear Eva,

This is with reference to your post dated 26 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information