[Resolved] Airtel Customer Care — Payment deducted yet service not received | |
I performed a transaction for 256 mega bytes of 3G internet worth Rs. 106 /- on 25 June 2016. The payment page kept reappearing. After a while, it showed that the session has expired. The money was deducted from my account but later it showed transaction failure. The transaction id is[protected]. It was done for a prepaid number [protected]. Kindly look into the matter as soon as possible. Was this information helpful? | |
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 05, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 June 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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Thanks for resolving the complaint so promptly.
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