Airtel — Customer care sells personal details

Address:

Pune, Maharashtra

AIRTEL CUSTOMER CARE SELLS PERSONAL DETAILS FOR MONEY OR FOR SAKE OF
GOOD RELATIONSHIP.

My Name is

I already raised a complaint about Airtel employees
leaked/sells personal details to people they know... I had word with
Airtel Pune and a lady spoke to me and told me it cannot be done by
any employee.I too believed and i never bothered...Again its happening
a person who shows my msgs and call history of mine a 3rd time that
too from SOLAPUR CITY AIRTELl...That lady came and told me that she is
having my all my message details and call history in her hand...saying
that i have all your details ie. i got message, what time i replied
how many messages i sent, how many message i got from which no, how
many hours i spoke to particular no.etc... Note: she said she has a
very good TOP contacts in Airtel as she already worked there

One more note: Already Airtel person spoke your supervisor and
he told that is not possible and they are SAFEGUARDING their
employees...BY GIVING ME NO OF SOME EXECUTIVE WHICH AGAIN HAS NOT ANY
EXTRA OPTION FOR DIFFRENT COMPLAINT WHICH LEADS TO DISCONNECTING THE
CALL.
NO IS-[protected] & MAIL [protected]@airtel.in


1. I spoke to an Airtel Ex-employee and asked about it he said it can
be easily done and they can see all details that what time what
message sent, received, called, received call, what no.etc...
2.He also told me that even they can see and read all messages what
and all i received and i sent to whom and what by just raising a mail
that the higher heads telling that customer is fighting for message
charges etc...
3.He is clear that if you complained they have to find who logged in
to get my details but simply Airtel is avoiding and protecting their
employees...
4.Its conform that Airtel customer care sold my details unofficial and
the ex-employee told me to get that person and give complaint Airtel
can find out easily that who logged in to get my details...
5.He also told me to raise complaint to DOT...


I WANT HELP TO RESOLVE THIS ISSUE AS THIS IS VERY HIGHLY
UNPROFESSIONAL BEHAVIOR OF COMPANY WHICH IS NOT ACCEPTED BY AIRTEL
GROUP.


REGARDS,


PUNE