[Resolved] Airtel — Customer care support fooling its customers | |||||
I have lost my phone and trying to contact airtel customers. I am in karnataka and lost my karnataka sim i tred calling in airtel customer care. The nos are 121, [protected], [protected] i speaked to almost 6 customer representatives. They every time tells some reasons like its in mumbai not karnataka. I will transfer call but if transferred calll other guy will also tell other like that the are playing a drama around its customers. If required i can provide the recordings in my mobile with their names and conversation. Was this information helpful? | |||||
Dec 1, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 October 2016. We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 31, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 27 October 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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