[Resolved] Airtel — Customer Care's Horrible Response

Aashnee

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

To the Manager, Every time I have called the customer care I have had the worst experience. But this time was the most horrible time. I called at 3:40 pm to complaint against the connectivity problem I had and she said that it is not a problem from our end and simply disconnected the call. Please don't come back to me saying that the call was disconnected on its own as I have heard it enough. She disconnected it and I am sure about it. Her name was sujata as far as I remember. my details are: Aashnee Kamboj [protected]

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Oct 03, 2014

Updated by Aashnee To the Manager, Every time I have called the customer care I have
had the worst experience. But this time was the most horrible time. I
called at 3:40 pm to complaint against the connectivity problem I had
and she said that it is not a problem from our end and simply
disconnected the call. Please don't come back to me saying that
the call was disconnected on its own as I have heard it enough. She
disconnected it and I am sure about it. Her name was sujata as far as I remember.my details are:Aashnee Kamboj

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aashnee,

This is with reference to your post dated 03 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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