[Resolved]  Airtel — Customer harassment airtel

Address:

Gurgaon, Haryana, 122001

this is suresh kumar goswami residing at sector 15 part 2 gurgaon haryana.
i opted for airtel broadband connection and its been 20 days chasing their helpline, the technician and their registered office and the only thing i am offered is harassment.
i have made payment of rs 1000/- in lieu of new broad band connection on & 5th june with receipt number :4111473.
wiring was done the subsequent day and i was told that i will receive router and connection in couple of days.
those couple of days turned into week and then after numerously calling airtel helpline (totally useless) and that technician number, i had to visit airtel broadband office in sahara mall (15 kms from my place) and to my dismal i was told that connection cannot be provided due to some reason. (network port not availabe)

because i failed to understand if there is airtel broadband connection at ground floor and second floor why we can't have that on first floor (totally weird)

now i have a stuck payment, 20 days time wastage and weird wiring done at my home without any broadband connection.

and if network port wasn't available why was payment and other formalities done from airtel broadband side.

customer satisfaction and services of airtel is shameful.