[Resolved]  Airtel — Customer harrassment

Address:

Howrah, West Bengal

My number is [protected] and my name is Amit Verma. What is this one time service activation charge. I was told by your channel partner that this amount will be refunded. I was told my call rates will be 30p and 35p per minuted for local and STD. I was also told that roaming will be life time free and free missed call alert for lifetime will be activated in my number. When I was given the offer I had just activated data usage on my prepaid connection and paid for it just 2 days back. I was told that the 2G usage will be refunded on my phone. But I don't see that (Why that amount is not reflected?). I was told all these when I was offered to change from prepaid to postpaid. I don't see that being reflected. What kind of shoddy scam is this? This is really intolerable. Please tell me how do I file a consumer complain against Airtel and its channel partner. It is customer harassment to the most degradable level. Details of the the channel partner who promised me all these on phone: SSE Prime Telecom LLP Address: Sector 1, Salt Lake City, Kolkata-64 Tel: [protected], [protected] Email: [protected]@yahoo.com I spoke to Anish Ghosh ([protected]/[protected]) and Bikash Singh ([protected]).