[Resolved] Airtel — Customer id - [protected] - airtel dth pack (Dispute) | |||||
Dear sir, As per our telcon had today morning with ref. To airtel dth pack which i had opted for rs.674/- on 04.06.2017 through online, where it was offering full hd channels for 3 an half months validity. But, we've noticed that neither we got any such facility of hd channels nor pack for the said period!! With ref. To the above subject, i've made two times complaints to customer care too. Ref. No. 61872096 Ref. No. 62065266 Customer id - [protected] Rmn[protected] Please look into this matter at the earliest & revert. Regards, Jayesh gorakh Was this information helpful? | |||||
Aug 6, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 16, 2017 Airtel Customer Care's response Dear Mr. Gorakh, This is with reference to your post, dated 15 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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