Airtel — customer relationship center at tumkur not accepting request for prepaid to postpaid conversion

Address:

Tumkur, Karnataka, 572101

Hello,

I went to airtel customer releationship center at tumkur on 18 november for prepaid to postpaid conversion, they didn't accept the request mentioning that photo is not good. Again we went on 2nd december, initially declined to take request mentioning that they don't take request on saturday, after long discussion they took photo and aadhar as proof. We paid 25 rs and took sim card from here. They mentioned that within 2 days conversion will be done, but till now it is not at processed. It looks like they are intentionally not accepting for conversion. This is not acceptable the way customer is treated. Please take action on the center and convert from pre-paid to post - paid