[Resolved]  Airtel — Customer Service not responding

1. Airtel Customer service is not responding to my email about a complaint about flash SMS.
2. Also, Airtel helpline number is not providing option to connect customer care executive
3. We are getting exhausted and kept waiting when calling 121 or 198 numbers as there is no option to connect and talk customer care executive, only IVR and computer voice available.
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Sep 8, 2022
Complaint marked as Resolved 
Not resolved
Airtel customer support has been notified about the posted complaint.
Sep 08, 2022
Updated by narayanapvv
1. Airtel Customer service is not responding to my email about a complaint about Flash SMS.
2. Also, Airtel helpline number is not providing option to connect customer care executive
3. We are getting exhausted when calling 121 or 198 numbers as there is no option to connect and talk customer care executive, only IVR and computer voice available.
4. Data speed is very less <1.5mbps in 4G though i complain airtel aboubt the issue
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