[Resolved] Airtel — Customer support bad and offer benefit not getting.

gulamh

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

My cell no. [protected] Airtel prepaid, i was refiled rs. 158 3g net offer paln on 23 May 2015, before recharge i check on ivr offer, so offer is available, but when refil i get 200 mb and next 800mb not getting, i called again & again customer care, all staff saying benifit mb will back within one week, but after one week not getting mb, every care staff getting difference information. all staff saying you can wait 2 days, 3 days, 5day, what is this... This is total fake like cheating type.

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Oct 22, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2015

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 08 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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