[Resolved] Airtel — Customer support person not talking appropriate | |||||
I am an Airtelmobile postpaid customer, called customer care askimg for new offers available for my number as my current data plan offer is going to end soon. But some Hariyanvi guy from customer support claiming his name as Devraj (I am sure which would be fake) was talking to arogently and rudely as if I was dying to use their servive. If Airtel has these king of customer support then the remaining people would also leave their services. Was this information helpful? | |||||
Mar 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 24, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 24 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 24 February 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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