[Resolved] Airtel — Dada not credited as per the recharge and offer given | |||||
I have recharged my airtel prepaid 3g data. The company has offered 1gb -3g data for 28 days on recharge of rs.152 at my prepaid mobile number ([protected]) at online portal, but after recharge i received only 200mb. This is the case of misleading and fraud by the airtel company by offering the data recharge of some other value and crediting something else. During this recharge i received the massage of the transaction id[protected] dated september, 30, 2016 at 19:03 hrs. (07:03pm). Here, i am providing the screen-shot of the display which i got after online recharge where the same (Rs. 152=1gb 3g-28days) is mention. Please take needful action. Was this information helpful? | |||||
Nov 6, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 September 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 September 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence | |||||
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