[Resolved] Airtel — Damage protection

Nikhil Behal

from Noida, Uttar Pradesh

Address:

201301

I have enrolled for damage protection plan now my phone have been damaged they are not saying anything how to claim for damage protection its a worst experince they make people fool i[censored] cant give me claim then refund my rupees. My contact no. Is [protected]
My feedback is zero for this company customer support says there is not having this type of plan in airtel hahahahaha pura din t. V pe ad aa rhi h nd u r saying u dont know anything about it.

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Jun 28, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 28, 2017

Airtel Customer Care's response Dear Gananath,

This is with reference to your post dated 25 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Verified Support

May 28, 2017

Airtel Customer Care's response Dear Mr. Behal,

This is with reference to your post dated 25 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd