Airtel — data balance deduction on unlimited pack

Address:

Bangalore, Karnataka

I am using airtel mobile [protected]. Despite adding an unlimited data pack for 599, this company has put spurious charges of more than 2000 rupees as deductions for data usage. This is not post daily data balance deduction for extra usage as my speed was throttled under 64kbps and a message informed of the same.

When i make recharges for additional balance, i do not get this service, so it means airtel must be using the newly added packs against this debt?

I am unable to get customer service to respond to me.

This is insane. I cannot afford this and this is theft.