Airtel — Data card termination request not served from last three months. | |||||
Hi, I was facing issue with the 4G LTE data Card from August Onwards. Tried to resolve this with Airtel outlet but I was not getting any solution so I raised a termination request for my datacard number#[protected] In September. Everytime I call CC they are saying request will be served within next 48Hrs but that is never ending instead every month I am getting a Bill and some new commitment from Airtel. Finally I went to outlet to with the data card that Guy put the sim in some phone and said Sim doesn't have any issue but device need to be replaced. The Problem is, I am not using the connection from last three month and even after requesting a termination bill is getting generated again and again. Now, i am getting the threatening calls from Airtel Executive stating that I have to clear the BIll otherwise they have some other ways too. I never Expected such behavior from Airtel(though not sure if those are frm Airtel office.) I was using the connection from last 3 yrs with monthly commitment with around 1200Rs and most of the time it was advance Payment. I am not sure How should I handle this from here. Many Thanks, Nitin Gupta +91-[protected] Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 4 January 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
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Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
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