[Resolved] Airtel — Data cheating | |||||
Am saravanan [protected]. I have recharged for 399 on 11 may . I recd 1.25gb data instead of 28 GB( 1 GB / day). When i contacted [protected]@airtel.com they said u r having 28 GB data. But on 19.5.17, my main balance deducted. When i contacted customer care they said u didn't have that offer . one lady contacted me from airtel & telling tat u have 349 & 399 offer kindly use it. But airtel says we didn't call u. And we are using [protected]@airtel.com mail id. But past 8 yrs i communicate airtel thru this mail I'd only. Airtel cheating very well. Senior executive of airtel said this, even our call u kindly verify with *121#. Then y the... They contacted me. Ithukku pichai edukkalam... I have those mail conversations. Have to know that whether having mail communication or ... Was this information helpful? | |||||
Jun 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 21, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 20 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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