[Resolved]  Airtel — data is not working

Hi,

I recharged my airtel prepaid number on 24th july 2017, on that day airtel was offering unlimited calls and 1. Gb per day for 84days. After recharge i am not getting 3g/4g data after 3days days. I complained the issue by calling airtel customer care and airtel completely ignoring my complaint.

If airtel is providing only the data for 3 days why would i recharge with rs.399? I completely dissatisfied with your service. If you can't promised services why do you advertise in media and then cheat customers.

Airtel region: karnataka
Was this information helpful?
No (1)
Yes (0)
Sep 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 1 Aug 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Aug 08, 2017
Updated by Sadananda lo
I'm not getting 3g / 4g data till to day
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54495
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information