[Resolved]  Airtel — Data Network Issue

Address:	560011
Website:	www.airtel.in

I've been using the AIRTEL postpaid connection for quite sometime now and their service has been good (UNTIL RECENTLY). On 26th June 2017 my data network suddenly stopped working. My handset (i phone 5s) would display 4g on screen but none of my apps that require data would work. I've called Airtel customer care (121) each day since then to rectify the issue. They asked me to try the following to check if the network works:
1. Put my phone on flight mode and then undo it.
2. Switch off and switch on my phone.
3. Switch off my phone, remove the sim, put it back in and then restart my phone.
4. Manually select the network in the carrier settings.
5. Reset the network settings.
6. Try the SIM card in other handsets.
7. Get a new SIM card for the same number.
I did all of the above and still nothing worked. So I went to the Airtel office and asked them to check, they realised there was an issue from their end and registered a complaint. This was done on 29th June 2017 and the reference number is : 7732256. I was told the technical team would contact me. I was contacted on 3rd July 2017 and they asked me to repeat the same things as mentioned above and when I told them I've done it all, they just said it'll be set alright soon, sorry for the inconvenience, we will send our representative over to your place to assist you. No one showed up and nothing has been done so far!! My patience has been tested enough and I would rather port my number to a network that genuinely values its customers.